Reviews on Magento Connect

June 10th, 2010

The “Reviews” section on Magento Connect has gone through some changes lately, as they have implemented a third party review system to avoid spam and other issues. They finally published all the reviews that were added to our module and here they are:

laumann (09. june 2010, 23:07:49)

What a great support. I have never seen a so fast and good support like them! I had a little problem by installing and i wrote a mail. They Fixed the problem in under 2 Minutes. I Have only one word:

AMAZING!!!!

Now we will see in the next Month If we do a god benefit:)

If you search a professional partner you have to take them!


justintime67 (09. june 2010, 16:33:54)

I have been considering getting the onestepcheckout for close to twelve months… My only regret is not getting it sooner!

Was very easy to install (very minimal coding required) and works like a charm. Since installing conversion rates have gone from 2% to 2.4%.

Great extension with great support from the developers. I fully recommend this extension, it has paid for itself within a few days! It is extensions (and developers) like these that make me so happy to be on the magento platform!

If you would like to see the extension in action visit: www.HappyCow.com.au


pkircher (08. june 2010, 16:05:51)

great checkout worth every penny .. payes back in no time .. incredible better conversions

i would buy anytime again from them .. jone was a great help and did understand our requirements


erlinghamso (08. june 2010, 11:29:43)

I’m certain that there is no other extension that gives a higher ROI than OneStepCheckout. The original Magento checkout progress is a joke, and OneStepCheckout fixes it.

Even though the early versions had some issues, the developers have listened to feedback and patched up most issues quickly. Now it is robust as hell!

This is the only extension I recommend (and use) on every shop I develop! Not installing it would most definitely result in lost sales on any Magento store.


firewizard (08. june 2010, 11:09:38)

As a Magento developer/integrator/consultant, I’ve installed OSC for almost all of my clients – the difference is huge (6 steps to a single step). Yes, it’s not exactly cheap, but considering its purpose (to improve the conversion rate), I’m sure any store owner would agree they can break even after only a few months, depending on their sales volume.

Integrating the module was fairly easy, customizing very megento-like. Communication with the developers/account managers went well from day one, response times were minimal and they even fixed some bugs in a few hours after reporting them (in the early versions).

Couldn’t find any problem so far and I’ve been integrating and customizing this module for more than 6 months. Definitely a 5 stars extension – totally recommend it!


Senetor (08. june 2010, 11:01:24)

There is no doubt that OneStepCheckout is the truly must have extension for your Magento. It may look a little high priced – but does it really matter when you have earned your money back in a month?

OneStepCheckout improves your conversion rate and your sales. It’s not a question whether it does or not – the question is how much. The support delivered from OneStepCheckout is outstanding; fast-email replies, and they listen to your ideas about how the product can become even better.

A very satisfied customer here – 5 thumbs up.


astanovitsia (28. mai 2010, 14:19:14)

This is a wonderful application. After installing the conversion increased by 30%. It’s easy and convenient for our customers.

Key Advantages

- Easy installation (for such a complex product)

- Increase conversion

- Professional support

- Adequate price (for such a complex product)

- Flexibility of application

Excellent work


scaleman (27. mai 2010, 02:28:25)

OneStepCheckout is the best extension I purchased and when I had a minor problem with the extension the staff at OneStepCheckout was right there to help me out. If you need a shopping cart extension don’t bother to look at any of them since OneStepCheckout is the best.


Gjest (26. mai 2010, 20:48:36)

We bought a couple of “one step checkout” solutions which was cheaper than this one but none worked as told and the service was worthless. $$= gone.

We decided to go with this OneStepCheckout and it worked perfectly from the start with our customized page.

We hade one issue (while moving from the development server to the live one) with the gift message though so we sent an email to the support and got an answer back within 15 minutes with a suggestion, we tried it out and it worked perfectly.

Ever since, this module has been working flawlessly and we warmly recommend this product for it’s stability and the good support you recieve with the product.

This is one of the best modules for Magento and it is worth every penny. The original checkout is sadly a joke and this OSC should be delivered as a standard.

Best regards: Andreas

CEO – https://rockin.se


scarmardo (17. mai 2010, 23:07:30)

I really wanted to like this extension, but there are several key features that do not work, and it forces all accounts to be registered as a guest account, even if they have an existing account.

I believe this could be fixed, and it is not a specific installation issue, as the behavior is the same on the demo site.

Jone Eide will not respond to emails, or provide any support. I’ve found if I have a simple question, like can I get a link to a file, etc… he will respond quickly. But if I have a more in depth question, there is no response or acknowledgement of the issue, no follow up, he just ignores it.

I would highly recommend avoiding this vendor/company. In the end, you can’t have a checkout feature that does not work.

This extension would be great if Jone Eide the main person who develops it would respond to emails and provide support.

there are several bugs in the extension which could be fixed, but Jone simply ignores them. If you ask him something simple, he will respond, but if it is anything else you will get no response.


mikefifield (14. mai 2010, 11:03:01)

One Step Checkout is a first rate extension and a must have for anyone serious about conversion. I have been using Magento for over a year now and never liked the default checkout process.

The checkout page has been on my list of things to fix for some time now but after stumbling across an article titled the $300 million Button, it jumped to the top of that list. The article tells how a leading e-commerce site saw an increase in sales to the tune of $300 million per year after changing their checkout page. The change they made was going from something very similar to magento’s default, to a true one page checkout like this extension provides. Here is the article if anyone’s interested: http://www.uie.com/articles/three_hund_million_button/.

Anyway I purchased the extension a week ago and have already seen an increase in sales! Highly recommended!

Mike


MennoO89 (10. mai 2010, 18:05:22)

Ive bought OneStepCheckout a few days ago. The installation went fine. Only the serial wouldnt validate. After a few emails and a new serial it worked. Great and fast support.


Granit Nikq (30. april 2010, 12:52:13)

OneStepCheckout is a great extension and it had a great impact on our conversion. This is one of the best extensions for Magento and the installation is really easy. Thumbs up. Granit Nikq – Easyunderwear.nl


Job (29. april 2010, 17:14:20)

OneStepCheckout, a great improvement for any webshop!

Every webshop loses a significant amount of sales due to potential customers abandoning their (well filled) shopping cart. Usually due to lengthy and “labour intensive” checkout procedures. For www.watchdeluxe.nl, OneStepCheckout largely solves this problem by reducing the amount of required steps and info needed to order and pay for an item to an absolute minimum. True to it’s name, OneStepCheckout lets customers finish their order easily and quickly by filling out a few fields conveniently displayed on one, simple check out page.

Watchdeluxe.nl was already the best watchshop in the Netherlands, but it just got even better thanks to OneStepCheckout.

www.Watchdeluxe.nl.


You can of course also read the reviews directly on our Magento Connect page.

We are hiring a Technical Support Manager

May 26th, 2010

OneStepCheckout is experiencing rapid growth and needs a highly skilled Magento developer to assist with technical support as well as other development. All support is related to Magento and our checkout extension OneStepCheckout. It requires great understanding of Magento and Magento concepts, as well as being familiar with how custom modules work in Magento. This document describes the skill requirements we have in this process.


We are looking for a part time Magento developer able to assist us with 75 hours of designated time each month. This can increase over time, based on the result of the cooperation.

Skill requirements

  • Good understanding of Magento
  • Familiar with custom modules in Magento, as well as Magento concepts such as:
    • XML layout files for design layout
    • controllers to serve URLs from custom modules
    • Events/observers
    • Magento EAV attribute system
    • Module XML (etc/config.xml, system.xml)
  • Familiar with modern Javascript using technologies like:
    • Prototype library which is bundled with Magento
    • AJAX in general as well as with Prototyle library
  • Familiar with using Firebug (Firefox extension) for CSS/Javascript debugging
  • Good understanding of HTML and CSS standards
  • Fast typer and also good at grammatical english to be able to respond email quickly

Job tasks

  • Be in charge of OneStepCheckout’s technical support (85% of the assigned time)
    • Answer all email requests from customers/potential customers
    • Answer common technical questions from potential and existing customers
    • Refer to and update the Wiki documentation as new issues arises
    • Investigate support incidents with OneStepCheckout causing problems
      • Incompability with third party modules
      • Custom design that doesn’t work out of the box with OneStepCheckout
      • Often requires logging in to customers serve
  • Handle and perform requests for customizations (15% of the assigned time)
    • Provide reasonable quotes based on customers requirements
  • Make development improvements to OneStepCheckout (If the other points go well, this can be a next step)

Job description

The main objective of the employee is to respond to all technical support queries that are received at OneStepCheckout’s email. This is mainly answering common questions about the software, as well as figure out what customers have done wrong in installation process or other issues they are experiencing. The reported issues vary greatly in their source and behaviour, and this requires a vast knowledge about all corners of Magento. Common issues are:
  • Incorrect installation setups with default/default vs base/default vs custom/theme
  • Incompability caused by third party modules
  • Custom themes with CSS that makes checkout render incorrectly
  • Checkout generates error report in var/report
Most of the issues reported is fixable and we usually find a solution to any given issue within 1-2 hours. Some issues will obviously require more time and take several hours. For each new issue that is resolved one would have to consider publishing the solution to our Wiki in order to have an answer ready for next time the issue occurs.
Since each Magento store is different – and using a custom theme and a different set of third party modules – it is impossible to know beforehand what kind of issues will occur – this is why a thorough understanding of all Magento concepts are required, in order to figure out any kind of issue. You might see an XML error, a blank checkout page, a checkout with Javascript errors, and much more.
OneStepCheckout relies heavily on Javascript for AJAX and a lot more – it is required of the employee to be familiar and experienced with AJAX and Javascript and how this is used in Magento – with the Prototype library. The developer should have hands-on experience with using Prototype or jQuery, and should be able to generate rock-solid Javascript code with full understanding of AJAX concepts. Being familiar with the Firefox extension “Firebug” is a requirement, as it provides great help in debugging issues by using the console, monitoring requests and responses for AJAX requests, and much more.

PS: If you are a beginner within Magento development, please do not waste your as well as our time by applying to this position. We are looking for a senior Magento developer.


Please send a mail to our CTO, Jone Eide, on eide@onestepcheckout.com if you want to apply or have any questions. Please provide references to previous Magento work.

OneStepCheckout version 2.1 released

March 5th, 2010

I am happy to inform you that we now have officially released version 2.1 of OneStepCheckout. The new version fixes some critical issues that has been reported by our customers. These customers have received the new version already and all have provided feedback that the issues has now been resolved and that everything is working properly.

Changelog

  • Improved error handling, it will never show a blank screen with error message anymore
  • Fixed issues regarding discounts that disappeared
  • Fixed issue with creditcard payment methods in combination with Paypal (redirected to Paypal even though customer chose different method)
  • Implemented the Magento Javascript form validation – to show user friendly error messages when form is not filled out correctly
  • Added a new default skin in addition to a skin with Magento look and feel – Can be chosen in administration panel
  • Improved look of popup boxes (login and terms and conditions) with rounded corners and background
  • Fixed newsletter subscription, will now not subscribe and send email about subscription if customer already subscribed
  • Fixed bug regarding customer comments that weren’t displayed on the order
  • Fixed problem with not updating shipping rates based on zipcode after logging in

New look and feel

We are also very excited to inform you that the latest version of OneStepCheckout introduces an improved design that looks a lot better. We have also implemented a new skin in addition to our default skin, which you now can choose in the administration backend. Here are screenshots of the new skins:

SD-osc-narrow-browser

The new default skin of OneStepCheckout

New look for popup boxes in OneStepCheckout

New improved look for popup boxes with rounded corners

The "Magento" skin in OneStepCheckout

The "Magento" skin in OneStepCheckout

How to upgrade

To help our customers upgrade their OneStepCheckout installations, we have created an upgrade guide (always available from our support page). To get the latest version, please send us an email or use our contact form and we will send you the latest version immediately.

We are working on a better release process so all customers will be notified of new versions and be able to download them immediately, without contacting us.

Roadmap

The development of OneStepCheckout version 2.2 has already started and we are planning some nifty new features that have been requested by our customers:

  • Possibility to enter a discount code directly from the checkout page
  • Possibility to change the order the fields are displayed in the backend, to easier adapt to different countries standards for entering addresses
  • Better support for third party extensions
  • And much more…

If you have any feature requests you are more than welcome to contact us and let us know. Also, if you come across any bugs or errors, please inform us so we can address the issues and improve our product. You can also use the comment field below to let us know what you think of the latest version!

New registration features in OneStepCheckout

January 27th, 2010

Finally, after several months of development we are excited to launch the latest version of OneStepCheckout which now fully supports registration and login! During the past months we’ve received a lot of input from our customers that want different variations of support for registration (as in being able to create an account while placing an order).

In order to satisfy every customers request, we’ve built OneStepCheckout to support different registration modes. Each registration mode offers different kind of behaviour in regards with logging in and creating a customer account in Magento.

Click read more to see more details about the registration features.

Read the rest of this entry »

Screencast: OneStepCheckout administration interface

January 27th, 2010

This screencast explains the administration interface for OneStepCheckout with all its settings. The screencast is rather long (8 minutes) and if you want to skip ahead, here are the timelines:

  • General settings – 0:20
  • Exclude/include fields – 2:00
  • Registration – 3:10
  • Trigger AJAX update 6:40
  • Terms and conditions 7:42

If you have any questions or comments to this Magento screencast you are welcome to let us know by adding a comment below. Thanks!

Screencast: OneStepCheckout from store owners point of view (Magento)

January 27th, 2010

This screencast demonstrates our checkout for Magento from a store owners point of view.

If you have any feedback or suggestions, please add a comment below.

Screencast: OneStepCheckout from users point of view

January 27th, 2010

We have created some screencasts to demonstrate the features of our product OneStepCheckout. This first screencasts demonstrates the checkout from a users point of view.

If you have any comments or suggestions, you are very welcome to let us know by adding a comment below.

A/B test case study: Single Page vs. Multi-Step Checkout

January 26th, 2010

I came across an interesting case study by Get Elastic on the Official Vancouver 2010 Olympic Store. They originally had a long multi-step checkout, but created a new single-page checkout with all the options on a single page. With A/B split testing, 50% of traffic was redirected to the original checkout, while the other 50% was served the new single-page checkout. After only 300 transactions, the winner was clear and they stopped the experiment after 606 transactions.

Findings:

  • Successful completion rate for the entire checkout process increased by 257.26%.
  • Overall site conversion rate increased by 0.54%.
  • Some unexpected improvements during this experiment, like an increase of 8.54% in the average order value!

Link to the case study: http://www.getelastic.com/single-vs-two-page-checkout

I want to emphasize that the Official Vancouver 2010 Olympic Store does not run on Magento/OneStepCheckout.

Add your Magento store at MagentoSites.net

January 24th, 2010

MagentoSites.net is a directory of sites that are running on the Magento ecommerce platform. From this site you can get a free link just by adding your Magento store. In order to add your site it must be built with the Magento platform.

  • All Magento versions/editions are eligible
  • Your store must be live and kicking so visitors can order your products
  • You must enter a physical address for your stores – anonymous stores are not eligible

As incoming links is crucial for your search engines rankings, you should add your store to all directories that lets you add it for free.

Visit MagentoSites.net

Micro loans to Low Income Entrepreneurs

January 23rd, 2010

Kiva.org

One Step Checkout corp.  is certainly not Bill Gates. But even as a small medium-sized company in the ecommerce industry we think it makes sense to lend a hand to others in the commerce industry in the developing world. At One Step Checkout we allocate some of our proceeds to microfinance projects, in cooperation with KIVA, the world’s first peer-to-peer micro-lending website.

What is KIVA?
Kiva’s mission is to connect people, through lending, for the sake of alleviating poverty. Kiva empowers individuals to lend to an entrepreneur across the globe. By combining microfinance with the internet, Kiva is creating a global community of people connected through lending.

Read the rest of this entry »